
5 top tips to improve patient communication and reduce missed information
Effective communication is at the heart of quality healthcare – but with busy staff, scattered systems and overwhelmed patients, it’s easy for critical details to fall through the cracks. In this article, we share five practical tips to improve patient communication across your organisation. From centralising key information and sending instant alerts to creating a clearer feedback loop, we explore how small digital changes – especially with the support of patient care apps, can reduce missed information and make patients feel more informed, supported and engaged in their care journey.