Category NHS Digital

Discover how NHS Digital teams are transforming healthcare with Silicon Practice – insights, innovations & success stories from the frontlines of digital change

5 top tips to improve patient communication and reduce missed information

Patient Care
Effective communication is at the heart of quality healthcare - but with busy staff, scattered systems and overwhelmed patients, it’s easy for critical details to fall through the cracks. In this article, we share five practical tips to improve patient communication across your organisation. From centralising key information and sending instant alerts to creating a clearer feedback loop, we explore how small digital changes - especially with the support of patient care apps, can reduce missed information and make patients feel more informed, supported and engaged in their care journey.

From NHS pay rises to portals: what 2025 means for primary care teams going digital

From pay rises to portals: what 2025 means for primary care teams going digital
With pressures mounting in general practice, the NHS pay rise 2025 brings some much-needed relief - but it’s not the whole solution. Real change comes from giving teams the tools to cut admin and reclaim their time. In this blog, we explore how digital transformation is helping practices like Carolside Medical Centre reduce phone calls by 30%, and why going digital is no longer a luxury - it’s essential.