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Care navigation in general practice is about making sure patients get to the right care, first time. It reduces delays, avoids unnecessary appointments and eases pressure on staff. Traditionally, it’s been a manual process handled at reception, but with rising demand, that’s no longer enough. Digital care navigation tools can triage requests, guide conversations and route patients more efficiently. The result? Quicker access, better use of resources and a smoother experience for everyone involved.

Primary care is changing fast, and digital healthcare trends are playing a big part in that shift. From smarter use of patient data to joined up systems across practices and hospitals, technology is starting to close long standing gaps. But it’s not just about the tools – it’s about how services are delivered, accessed and improved. In this article, we look at five key trends already shaping care across the NHS, with examples from London, Greater Manchester and beyond. These changes aren’t just coming – they’re already here.

Digital healthcare can feel overwhelming – full of jargon, systems and endless acronyms. This blog breaks it all down in plain English. From what NHS digital actually does – to how apps, data tools and integrated records work behind the scenes, we explore the real impact of digital transformation in UK healthcare. Whether you’re a curious patient or a healthcare professional, this is your go-to guide for understanding how NHS technology is shaping the future of care, and what it means for you. Download the full PDF or dive in online.

Cancer care doesn’t stop at the hospital doors, and with digital apps, it doesn’t have to. NHS Trusts like Royal Surrey and Shrewsbury & Telford are transforming patient support through easy to use, tailored apps that reduce admin burden and keep communication flowing. From symptom tracking to personalised guidance, these tools help patients feel informed and supported after discharge, without creating more work for staff. This blog explores how real NHS teams are using tech to enhance care and what the future might hold.