Keeping Data Safe. Always.

Your data security has priority. You can trust us to keep your and NHS patient data safe and secure, giving you peace of mind and allowing you to focus on providing the best possible care.

Below, you can find our data security accreditations and learn more about how we protect data online.

graphic of a computer with security themed objects such as keys, lock, etc.

ISO 27001 certified

NHS Data Security and Data Protection Toolkit (ODS code: 8KC12)

Cyber Essentials Plus
Certification

DFOCVC Framework

ISO 27001 certified

NHS Data Security and Data Protection Toolkit (ODS code: 8KC12)

Cyber Essentials Plus
Certification

DFOCVC Framework

Frequently Asked Security Questions:

The data held on FootFall servers is all encrypted, both in transit and at rest, to AES-256-CTR.

We adhere to the NHS Data Protection Deed as part of the NHS Buying Catalogue.

We have appointed an independent Data Protection Officer who works closely with our Risk and Compliance Manager to ensure we are compliant with UK GDPR.

We can help your practice implement our products safely through our guide FootFall and DCB 0160 – Helping you implement our product safely and assist you with further help as needed.

Silicon Practice safeguards your information with AES-256-CTR encryption, protecting patient data both in transit and at rest.

Discover more about the security and confidentiality of your data

graphic of somebody securely accessing data on the security page

At Silicon Practice we are committed to complete transparency and we have compiled all the essential documents about our data usage practices.

Our information governance policies outline our data commitments, legal agreements, and compliance with the NHS rules and regulations. We take pride in our security credentials and ensure that our systems are highly secure and your data is protected at all times.

Policies and Agreements

Data Processing Agreement

Silicon Practice Privacy Notice

FootFall Online and Video Consultation Privacy Notice

Job Applicants Privacy Notice

Silicon Practice News and Resources

Deep dive into the latest trends and insights shaping the primary care industry. Explore practical resources and expert advice to stay ahead of the curve and navigate the ever-evolving landscape with Silicon Practice.

Patient Care

5 top tips to improve patient communication and reduce missed information

07/05/2025 No Comments

Effective communication is at the heart of quality healthcare – but with busy staff, scattered systems and overwhelmed patients, it’s easy for critical details to fall through the cracks. In this article, we share five practical tips to improve patient communication across your organisation. From centralising key information and sending instant alerts to creating a clearer feedback loop, we explore how small digital changes – especially with the support of patient care apps, can reduce missed information and make patients feel more informed, supported and engaged in their care journey.

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From pay rises to portals: what 2025 means for primary care teams going digital

From NHS pay rises to portals: what 2025 means for primary care teams going digital

09/04/2025 No Comments

With pressures mounting in general practice, the NHS pay rise 2025 brings some much-needed relief – but it’s not the whole solution. Real change comes from giving teams the tools to cut admin and reclaim their time. In this blog, we explore how digital transformation is helping practices like Carolside Medical Centre reduce phone calls by 30%, and why going digital is no longer a luxury – it’s essential.

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