Effective communication is at the heart of quality healthcare - but with busy staff, scattered systems and overwhelmed patients, it’s easy for critical details to fall through the cracks. In this article, we share five practical tips to improve patient communication across your organisation. From centralising key information and sending instant alerts to creating a clearer feedback loop, we explore how small digital changes - especially with the support of patient care apps, can reduce missed information and make patients feel more informed, supported and engaged in their care journey.
With pressures mounting in general practice, the NHS pay rise 2025 brings some much-needed relief - but it’s not the whole solution. Real change comes from giving teams the tools to cut admin and reclaim their time. In this blog, we explore how digital transformation is helping practices like Carolside Medical Centre reduce phone calls by 30%, and why going digital is no longer a luxury - it’s essential.
Discover how the digital first NHS is transforming patient access and how to improve your GP website, enable NHS online consultations & reduce admin workload.
Improve your GP website with NHS Digital Transformation best practices. Boost online patient access, reduce admin, and enhance efficiency. Read our blog!
Effective patient communication is essential for both operational efficiency and patient satisfaction. The good news? Small changes can lead to transformative results.
