Keeping Data Safe. Always.

Your data security has priority. You can trust us to keep your and NHS patient data safe and secure, giving you peace of mind and allowing you to focus on providing the best possible care.

Below, you can find our data security accreditations and learn more about how we protect data online.

graphic of a computer with security themed objects such as keys, lock, etc.

ISO 27001 certified

NHS Data Security and Data Protection Toolkit (ODS code: 8KC12)

Cyber Essentials Plus
Certification

DFOCVC Framework

Frequently Asked Security Questions:

The data held on FootFall servers is all encrypted, both in transit and at rest, to AES-256-CTR.

We adhere to the NHS Data Protection Deed as part of the NHS Buying Catalogue.

We have appointed an independent Data Protection Officer who works closely with our Risk and Compliance Manager to ensure we are compliant with UK GDPR.

We can help your practice implement our products safely through our guide FootFall and DCB 0160 – Helping you implement our product safely and assist you with further help as needed.

Silicon Practice safeguards your information with AES-256-CTR encryption, protecting patient data both in transit and at rest.

Discover more about the security and confidentiality of your data

graphic of somebody securely accessing data on the security page

At Silicon Practice we are committed to complete transparency and we have compiled all the essential documents about our data usage practices.

Our information governance policies outline our data commitments, legal agreements, and compliance with the NHS rules and regulations. We take pride in our security credentials and ensure that our systems are highly secure and your data is protected at all times.

Policies and Agreements

Silicon Practice News and Resources

Deep dive into the latest trends and insights shaping the primary care industry. Explore practical resources and expert advice to stay ahead of the curve and navigate the ever-evolving landscape with Silicon Practice.

workforce engagement

Silicon Practice Acquires ImproveWell to Strengthen Digital Health and Workforce Engagement Solutions

Silicon Practice has acquired ImproveWell, the award-winning staff engagement and quality improvement platform. The move combines two innovators in healthcare technology, enhancing solutions for both patient and workforce engagement. ImproveWell empowers staff to share ideas, track experiences and drive improvement, while Silicon Practice brings over 20 years’ expertise in digital access and patient engagement. Together, they will deliver a more holistic approach to healthcare, supporting organisations, staff and patients through collaboration, real-time insight and innovation.

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nhs digital maturity assessment

Why every practice should try the NHS Digital Maturity Assessment – and our simpler alternative

Understanding your organisation’s digital progress isn’t always simple. The NHS digital maturity assessment gives a thorough view, but it can take time to complete. Our free digital maturity assessment NHS tool offers a shorter, more focused snapshot, designed for busy practice managers. Together, they give a balanced picture of where you stand against NHS digital standards and what to improve next. Spend just a few minutes with our assessment to uncover clear, practical steps toward better access and smoother patient care.

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nhs triage system

Debunking digital triage myths in 2025: how an NHS triage system really works

Digital triage has come a long way in the NHS, but plenty of myths still linger in 2025. Some stem from early experiences with clunky tech, others from assumptions that don’t hold up anymore. From worries about patient access to fears of staff losing control, these misconceptions can overshadow the real benefits. In truth, an NHS triage system supports decision making, helps practices manage demand more effectively and offers patients quicker routes to care – without replacing traditional options.

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Silicon Practice acquires Wysdom CloudPlus Technology

Silicon Practice acquires Wysdom CloudPlus Technology, marking strategic expansion into the dental market

Silicon Practice has acquired Wysdom CloudPlus Technology, marking its entry into the dental market. CloudPlus is a next generation dental practice management system combining the flexibility of cloud based software with the reliability of local infrastructure. Designed for uninterrupted service, it offers robust data security, direct hardware integration and a user friendly interface. This acquisition expands Silicon Practice’s digital health portfolio, enabling us to support both NHS and private dental practices with secure, intuitive solutions that enhance patient access and streamline workflows.

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