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Choosing the Right Digital Solution for your Practice
In the evolving landscape of healthcare, efficient digital solutions are crucial for enhancing patient care and optimising practice workflows. Whether you’re involved in primary care, secondary care, community health, or pharmacy services, selecting the right digital platform can make a significant difference. Among the numerous options available, Silicon Practice stands out as a leading provider, offering comprehensive solutions tailored to meet the unique needs of healthcare providers.
1. Silicon Practice
Best for:
Primary Care, Secondary care, Community, Pharmacists
About Silicon Practice:
Silicon Practice provides digital solutions to general practitioner (GP) practices, designed to connect patients and healthcare professionals, improving NHS workflow and patient well-being. Trusted by over 1,000 GP practices, Silicon Practice offers solutions to help reduce expenses and enhance practice efficiency. Our platform serves as a complete digital front door for your patients, ensuring a consistent journey with forms designed using NHS guidelines for familiarity. Patients remain on your practice’s website at all times, avoiding the need to use third-party solutions for completing actions or submissions.
Key Features:
- Over 50 different type of patient registration and health review questionnaires with Integration with NHS login
- Foundation: A mobile-friendly, NHS-themed website that is accessible and easy for your patients to use
- EMIS, SystmOne and Vision integration
- Analytics and reporting to monitor practice efficiency (Advanced Dashboard)
- Robust data encryption and access control
- Compliance with NHS data protection regulations
- Access Control
- Data backup and recovery solutions
- FootFall Connect toolbar: communicate with patients via email/SMS, initiate video consultations, and review patient requests, easy access to EHRs,(EHR Integration element)
- PDS Verification
Secure Patient Messaging by SMS/Email, we monitor when replies to patient have/haven’t been read giving the practice full visibility - eHub: collaboration among practices within PCNs, Localities, and ICBs by supporting centralised form processing through the use of additional dashboards
- Video Consultations
- Robust Data Security
- Cyber Essentials Plus, ISO certified, no third party apps need to be installed for Video Consultations
- Repeat prescription Form
- Patient form handling and digital submission (forms element)
- Easy access to EHRs (EHR Integration element)
- Multi-Channel Communication (SMS, email)
- Foundation: an NHS-themed site and tailored blocks with advanced dashboards and enhanced features
- FootFall Connect toolbar: communicate with patients via email/SMS, initiate video consultations, and review patient requests
Key takeaway:
A comprehensive solution that delivers a complete NHS-themed GP website with a mobile-first design, patient records management, appointment and prescription handling, and seamless communication features. This product is ideal for practices seeking efficiency, cost savings, and optimisation. Focusing on the patient’s journey, it increases website and online triage usage by offering an easy-to-use, comprehensive solution, helping to reduce the demand on telephone services.
Best for:
Primary Care, Secondary care, Community, Pharmacists
About Accurx:
Accurx is designed to improve communication among NHS healthcare professionals, including GPs, community pharmacies, and other trusts by streamlining communication. Accurx offers a more efficient way to communicate compared to traditional methods like letters, pagers and phones. It is reported that 2/3 of GPs find Accurx critical to their practice. Some of the benefits of using Accurx include quicker communication, reduced appointment booking time, and reduced patient waiting lists.
Key Features:
- A total triage booking system
- Patient questionnaire forms
- Accumail inbox for healthcare professionals , clinical records and patient records
- Self-book link for patients
- Reception Flow: allows staff to submit a shorter version of the online request form on a patient’s behalf.
- Patient initiated follow-up (PIFU) pathways
- Video consultations
- Virtual Wards
- SMS messaging
Key takeaway:
Accurx improves communication in NHS healthcare by streamlining workflows for GPs, pharmacies and trusts. It offers quicker communication, reduced appointment times and waiting lists.
Best for:
Primary Care, Secondary care, Community, Pharmacists
About Patchs Health:
Patchs Health, is a consultation system designed by GPs, patients, and The University of Manchester. Patchs integrates with existing systems to automate tasks like triage and workflow. This frees up GP time, improves patient safety, and empowers GPs to manage patient demand, ensuring they can prioritise urgent cases.
Key Features:
- Clinical system integration
- Bulk and ad hoc two-way patient messaging (email and SMS)
- Video consultation (with ‘digital waiting room’)
- Telephone Assistant
- Assign AI automatically assigns cases to the most appropriate members of staff
- Face-to-face AI highlights patients that may require an in-person consultation
- Topic AI identifies the topics of requests
- Signpost AI signposts patients away from your practice, when appropriate
- Advanced Analytics Dashboard
- Demand Management
Key takeaway:
Patchs Health tackles GP workload with automation. Designed with GPs and patients, Patchs uses AI to handle tasks like triage, freeing up GP time. It also integrates seamlessly with existing systems and empowers GPs to manage patient demand, ensuring they can focus on urgent cases.
Best for:
Primary Care, Urgent Care
About Klinik Healthcare Solutions:
Klinik is an AI-powered system that helps primary care practices streamline patient triage. It uses a medically-validated algorithm to assess patient needs and direct them to the most appropriate care provider, whether it’s a GP, nurse, pharmacist, or another specialist. This reduces unnecessary GP appointments, frees up staff time, and improves patient access to the right care. Klinik is a proven solution used by hundreds of practices across Europe.
Key Features:
- A user-friendly ‘digital front-door’ to your practice
- Online, phone or in-person – Triage every patient enquiry equitably
- Klinik Access: AI triage and patient flow management solution
- Klinik Connect: Call centre triage solution
- Klinik’s Business Intelligence system: Our BI system provides key insights into the status of the practice daily important figures
Key takeaway:
Klinik eases GP workload with AI-driven triage.Its clinically validated system directs patient enquiries to the right care pathway, reducing phone traffic by up to 70% and boosting efficiency across practices.
Best for:
Primary Care
About Anima:
Anima is a software solution designed to streamline primary care. It automates tasks, integrates various functionalities into a single platform, and offers features like online consultations and data analysis. This reduces workload for staff, improves workflow efficiency, and ultimately leads to better patient care. Trusted by hundreds of practices, Anima is making a positive impact on millions of patients.
Key Features:
- Triage
- Appointment bookings
- Summary of reports
- Documents
- EMIS or SystmOne integration
- Messaging
- Analytics
- Workflow
- Collaboration
Key Takeaways: Anima is a one-stop platform for primary care that streamlines workflows with features like online consultations, automated document processing, and data-driven analytics. This not only saves staff time but also improves patient outcomes.
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