Improving Care Through Feedback and Better Patient Experience
Everything we do is aimed at improving the experience of NHS staff using online healthcare services, as well as ensuring patients enjoy a better, more seamless experience when using our sites. We want every interaction to feel welcoming, informative and easy to navigate.
We are always delighted when customers take the time to share positive feedback and continually welcome suggestions for improvement - helping us enhance both staff efficiency and the overall patient experience.
Insights from our community: feedback driving better patient experience