Safeguarding in healthcare: supporting young people through digital engagement and transition

The moments between appointments can be where concerns go unseen, questions go unasked and risks are harder to spot.

This practical set of resources is designed for Children and Young People Services who want to strengthen safeguarding in healthcare, improve communication and support young people more consistently, without adding pressure to already stretched teams.

Who this is for

For anyone working in Children and Young People Services, including paediatricians, nurses, CAMHS teams, safeguarding leads and service leads, especially those focused on communicating with young people, improving engagement and supporting safe, consistent care.

Why this matters

Young people often experience healthcare differently.

They are less likely to engage with adult-style communication, less likely to raise concerns in person and more likely to disengage during transition to adult services.

In practice, this can mean:

Questions left unasked
Gaps in communication
Reduced visibility of safeguarding concerns
Disengagement during key transition points

For teams, this creates uncertainty, increased workload and missed opportunities to intervene earlier.

Strengthening engaging young people and improving how we support them digitally can make a meaningful difference to both experience and safety.

Complete the short form below to access the free resources.

What these resources cover

A set of short, practical tools focused on everyday practice, including:

Why communicating with young people requires a different approach
How to improve engaging young people through digital tools and content
Ways to support safer, more visible safeguarding in healthcare
How to strengthen continuity during transition to adult services
Simple ways to introduce digital support without adding workload

No theory. No policy. Just what helps.

Open reflective tool

Is your service digitally engaging young people effectively?

A short online self-assessment designed to support reflection across teams.

Using simple yes, partly or no responses, it focuses on:

Access to age-appropriate information
Safe and confidential communication
Engagement and feedback
Transition tracking and continuity
Safeguarding visibility

Designed to support learning and improvement, not inspection.

Download practical guides

🔗 Engaging young people digitally – a practical guide

🔗 Supporting safe and engaged transition from paediatric to adult services

Together, these resources provide clear, realistic ways to improve communicating with young people, strengthen engaging young people and reduce risk during transition to adult services.

What this is not

Not a product page
Not a sales pitch
Not a replacement for clinical care

It is about supporting safer, more consistent safeguarding in healthcare by making it easier for young people to engage, ask questions and stay connected to care.

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