The modern general practice model has emerged as a key strategy to address the increasing demand and complexity of patient needs in the NHS. By optimising access routes and utilising digital tools, it not only improves the patient experience but also creates a better working environment for healthcare staff. Silicon Practice, with its innovative FootFall NHS England solution, is helping to drive this transformation. In this blog, we explore the essential components of the modern general practice model and how Silicon Practice aligns with these principles.
While the modern general practice model offers significant improvements, it also comes with its own set of challenges. Practices must navigate these hurdles to fully benefit from the new system and provide optimal patient care.
Digital Transformation: Adopting new technology requires investment in infrastructure and training, which can be difficult for under-resourced practices.
Workforce Adaptation: Staff must adapt to new workflows and digital tools, which can create initial resistance or slow down daily operations.
Patient Engagement: Ensuring all patients, especially older or digitally excluded groups, can effectively use new online tools can be challenging.
In the modern general practice model, patients are offered multiple channels to access care, from telephone and online services to in-person visits. This flexibility ensures that patient needs are met in a timely and convenient manner.
Modern general practice requires structured information gathering at the first point of contact, enabling practices to prioritise and direct patients to the most appropriate healthcare professional or service.
Effective management of capacity and demand is critical in the modern general practice model. By better understanding patient flow and staffing needs, practices can offer a smoother experience for both patients and staff.
The modern general practice model prioritises enhancing digital services, making it easier for patients to access care, request prescriptions, and obtain health information.
To sustain the transformation towards the modern general practice model, practices need the capability to access and use data and digital tools effectively. This helps improve workflow, allocate tasks appropriately, and support clinical decision-making.
FootFall’s comprehensive analytics and insights tools help healthcare teams make data-driven decisions, improving practice efficiency and patient care outcomes.
At Silicon Practice, we are committed to helping primary care providers overcome the challenges they face. Our comprehensive suite of digital solutions is designed to enhance patient satisfaction, reduce physician burnout and manage healthcare costs effectively. By partnering with us, your practice can navigate these healthcare challenges with confidence and continue to provide exceptional care.
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Ready to overcome your primary care challenges? Contact Silicon Practice today to learn how our innovative solutions can transform your practice and help you thrive in a rapidly changing healthcare landscape. Let’s work together to build a better future for primary care.
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